FAQ

1. How can I get CNC quotation?

Please provide follow information to us,we will quote within 12 hours
1) Detailed drawings ( IGS,STP,CAD,X_T ,DXF,DWG , Pro/E, PDF file is available )
2) Material requirement.Surface treatment.
3) Any special demands or requirements, such as packing, labels,delivery,etc.
4) Quantity


2. How can I get CNC parts sample?

Yes, just need sample cost, we will return it back in mass production.
We also provide free samples in special conditions.


3. How about the lead time?

It depends on quantity, generally 7-20 days after order confirmation.


4. Can you give me help if my products are very urgent?

Yes, we will try our best to give you help. Because we have our own factory to produce. We can flexible to adjust our production schedule.


5. I want to keep our design in secret, can we sign NDA?

Sure, we will not display any customers’ design or show to other people, we can sign NDA.


6. Can we know the production process without visiting the factory?

We will offer a detailed production schedule and send pictures and videos which show the machining progress.


7. How to pay for the order?

There are 4 options to pay the order, Kindly choose the most suitable way for you to arrange it.
1) Telegraphic Transfer (TT)
2) Letter of Credit (L/C)
3)Paypal
4) Alibaba Trade Assurance


8. What is the shipping method?

Most of the goods were sent out by international airway express company like DHL, UPS, FedEx, TNT.
Usually takes around 3-5 working days (door to door service), We also can arrange shipment via seaway,Railway.